Privacy: BLC does not, and will not, collect or use information about who visits this site. We will not contact you unless you ask us to do so.
Confidentiality: We maintain the confidentiality of all client information, as required by the lawyers' Model Code of Professional Conduct and other applicable professional codes. Although BLC has space-sharing arrangements with several professionals from fields other than law, we do not discuss the specifics of our cases with them, or they with us, without express permission from our respective clients.
Fees: One of our goals is to make our services affordable. We reduce our fees, in appropriate circumstances, for clients who cannot afford our ordinary rates. Click here for information about our fees and billing policies for legal services and dispute resolution services.
Expenses: We do not bill clients for routine out-of-pocket expenses such as postage, copying, and phone calls. We consider that part of our overhead. If we incur a substantial expense on behalf of a client (such as an unusually large copying project, or a substantial amount of overnight delivery service), we will pass that cost through to the client, without markup, at our cost.
Walking the talk: We believe in dispute resolution, and we do our best to practice what we preach. In the unlikely event that we have a disagreement with a vendor, a client, or anyone else, we are willing to participate in mediation to try to resolve the matter.
Public interest and pro bono work: All attorneys and administrative staff are permitted (indeed, encouraged) to take off one week per year without loss of pay, in addition to vacations and holidays, to perform public service or community service work for a non-profit public interest or public service organization. Attorneys may instead perform, in accordance with Rule 6.1 of the Massachusetts Rules of Professional Conduct, the equivalent of one week's worth of work per year (or more if a case needs the additional time) for indigent clients or for charitable, religious, civic, community, governmental, and educational organizations in matters that are designed primarily to address the needs of people with limited means.